Privacy Policy

RCM Pipes respects your privacy and is committed to protecting personal data in compliance with:

• Philippines Data Privacy Act of 2012 (RA 10173)
• U.S. privacy laws (including CCPA/CPRA where applicable)
• International privacy best practices (GDPR-aligned)

1. Information We Collect

We may collect the following personal data:

• Full name
• Phone number
• Email address
• Company name (if applicable)
• Inquiry or message content
• IP address, browser type, and device data (for security and analytics)

2. How We Collect Data

Data is collected when you:

• Submit a contact or inquiry form
• Call, message, or email us
• Browse our website (cookies & analytics)

3. Purpose of Data Collection

We collect personal data to:

• Respond to inquiries and requests
• Provide products or services
• Improve website performance and security
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on:

• Your consent
• Performance of a contract or service request
• Legitimate business interests
• Legal compliance

5. Data Sharing & Disclosure

We do not sell personal data. We may share data only with service providers (hosting, email, analytics) and legal or regulatory authorities if required by law. All third parties are required to protect your data.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill its purpose or comply with legal requirements, after which it is securely deleted or anonymized.

7. Your Rights

Under Philippine and international law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to processing
• File a complaint with the National Privacy Commission (NPC)

8. U.S. Privacy Rights

U.S. users may have the right to:

• Know what personal data is collected
• Request deletion of personal data
• Opt out of data sharing (if applicable)

9. Cookies & Tracking

We may use cookies or similar technologies to improve user experience and analyze traffic and performance. You may disable cookies through your browser settings.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, loss, or misuse.

11. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors.

12. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.

13. Contact Information

For privacy questions, data requests, or concerns:
RCM Pipes
Baliuag, Philippines, 3006
+63 977 330 1607